Biman Report

Performance Analysis of Biman Bangladesh Airlines Ltd.

Md. Shahidul Islam BBA Program, 2010 (13th Batch) ID-021

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Supervisor: Dr. Md. Abbas Ali Khan Professor

Department of Management Studies Faculty of Business Studies University of Dhaka

October, 2011

October 10, 2011 Dr. Md. Abbas Ali Khan Professor Department of Management Studies University of Dhaka. Subject: Submission of Internship Report. Sir, I have the pleasure to submit herewith the internship report titled “Performance Analysis of Biman Bangladesh Airlines Limited” which is an integral part of the BBA program. I have put my best endeavor to gather relevant information available in order to prepare this report. The entire report is based on pragmatic experiences during the internship period at Biman Bangladesh Airlines Limited, Balaka (Head Office), Dhaka-1229. I shall be highly encouraged to adopt this report and shall be available for any clarification regarding the report, if required Sincerely Md. Shahidul Islam Roll-021 BBA 13th Batch Department of Management Studies University of Dhaka.

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Acknowledgement

Nothing can be accomplished alone. Without the help of the number of persons the success remains silent. I am very much fortunate to get the sincere guidance and supervision from a number of people. First, I want to pay my gratitude to almighty Allah for the preparation of the report successfully. Then, I thank my supervising teacher Md. Abbas Ali Khan for providing me an overall concept on the process of preparing the internship report. In preparing the report, I received active-co-operations from the GM, Managers and Junior Officers of Biman Bangladesh Airlines Limited. I sincerely express my heart-felt gratitude for their co-operation, which help me to conduct and complete this report. I also like to thank the entire departmental heads and staffs who helped me in various ways. The members of the management of Biman Bangladesh Airlines Limited were very co-operative and...