Buainess Ethics

TABLE OF CONTENTS

INTRODUCTION………………………………………………………………….02

MOBILINK’S MISSION AND VISION……………………………………..04

GOALS AND OBJECTIVES……………………………………………………..05

ORGANIZATIONAL ENVIRONMENT OF MOBILINK……………….06

INTRODUCTION TO REPORT………………………………………………..07

* OBJECTIVES………………………………………………..…07

RESEARCH METHODOLOGY…………………………………………………07

* DATA COLLECTION METHOD……………………..….07

* SAMPLE DESIGN………………………………………..….07

* LIMITATIONS……………………………………………..…08

ETHICS………………………………………………………………………………..08

* STAKEHOLDERS…………………………………………....08

* ETHICAL ISSUES…………………………………………....08

* CSR……………………………………………………………....09

* ETHICAL DECISION MAKING………………………....10

ORGANIZATIONAL CULTURAL TOPOLOGIES…………………………11

LITERATURE REVIEW……………………………………………………………12

ANALYSIS OF STUDY…………………………………………………………….15

* CSR………………………………………………………………… 15

* ETHICAL ISSUES REGARDING WORK FORCE……..16

CONCLUSION……………………………………………………………………….18

RECOMMENDATIONS…………………………………………………….…….18

* Recommendations on customer responsibility..20

INTRODUCTION:

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obilink, a subsidiary of the Orascom Telecom Holding, is Pakistan’s leading cellular and Blackberry service provider. With more than 31.6 million subscribers, Mobilink maintains market leadership through cutting-edge, integrated technology, the strongest brands and the largest portfolio of value added services in the industry, a broadband carrier division providing next generation internet technology as well as the country’s largest voice and data network with over 8,000 cell sites. Housing Pakistan’s largest distribution and contact centre networks and an unparalleled 6,500 kilometers fiber optic backbone, Mobilink has already invested over US $3.3 billion in the country to date and provides uninterrupted countrywide connectivity, unmatched customer services and international roaming in over 140 countries. The company is also the official cellular partner of the Pakistan Cricket Board. As a responsible corporate...