Finance

Banku Augstskola / Swiss Business School MBA in Global Finances and Banking Operations

Class 1

Management Information Systems - Introduction to MIS - Gaining Competitive Advantage with IT

Presented by: Rafael Wariwoda

References McGraw-Hill/Irwin: Management Information Systems for the Information Age 8e, Stephen Haag May 2013 Banku Augstskola / SBS MIS Course McGraw-Hill: Management Information Systems, Solving Business Problems with Information Technology, 4e, Gerald E. Post, David L. Anderson

Learning Outcomes and Module Organization

1.

2. 3. 4.

MIS and three important organizational resources within it – people, information, and IT. How business leads IT strategy. Value chain analysis – a contribution to focusing IT. IT as competitive advantage for areas of business.

May 2013

Banku Augstskola / SBS

MIS Course

1-2

INTRODUCTION

You live in a digital age Average citizen relies on more than 250 computers per day According to Time magazine, 14% of cell phone users stopped having sex to take a phone call 45 of the 2008 Fortune 500 companies were IT companies Dell Computer is one of them – it was started in 1984 and now has 65,000 employees worldwide

May 2013

Banku Augstskola / SBS

MIS Course

1-3

Business Must Drive Technology

May 2013

Banku Augstskola / SBS

MIS Course

1-4

Business Must Drive Technology

Assess state of competition and industry pressures affecting your organization Determine business strategies to address competitive and industry pressures Identify business processes to support your chosen business strategies Align technology tools with those business processes

1.

2.

3.

4.

NEVER DO THIS IN REVERSE!!

May 2013

Banku Augstskola / SBS

MIS Course

1-5

MANAGEMENT INFORMATION SYSTEMS

MIS – three levels in hierarchy

Strategic Mgt. Tactical Management

EI S

DS S ES

an sa cti on

ER P

Pr oc e

ss

Co ntr o

Tr

l

Business Operations

EIS...