Tree Top Case Study

1. The other departments at Treetop have specialized supervisors for each shift in every department except packaging. The supervisors they have assigned to the department are supervisors for other departments so their main focus is their departments and they are supervising two departments. The packaging department is located separate from all the other departments at Treetop so they may not feel as important as the other departments. The incentive program that they established worked at the beginning but then it no longer made a difference to the employees in the packaging department. These are some of the factors in the packaging department that is contributing to making it less productive than the other teams at treetop.

2. I would recommend that Treetop hire a supervisor for each shift. This would give a point person to the groups. I would also recommend that it not be someone from the packaging department as they have seen when employees move into that department they quickly began to take on the behaviours of the group once in the environment for a week or so. Once the supervisors are in place maybe establishing a task force made up of a few employees who they see trying to contribute in a positive way. Together they can help brainstorm the goals of their department possibly to receive Westboard’s award for packaging for the upcoming year or to no longer have the overtime shift. The goals they establish allow with house rule about lunch and coffee breaks are clearly stated to the employees during daily shift meetings.

3. I would possibly evaluate the amount staff needed during each shift. By minimizing the group size we could possibly reduce the amount of issues that may arise. I would also invest in specialized training for the staff in this department. With more knowledge about their jobs and the impact it has, you may create a more positive work environment. I would also establish monthly evaluations for the employees so we could see their...