Ibcs

The Association of Business Executives Advanced Diploma

SHRM0611

1.35 SHRM

Strategic Human Resource Management for Business Organisation

Afternoon 6 June 2011

1 Time allowed: 3 hours. 2 Answer any FOUR questions. 3 All questions carry 25 marks. Marks for subdivisions of questions are shown in brackets. 4 No books, dictionaries, notes or any other written materials are allowed in this examination. 5 Calculators, including scientific calculators, are allowed providing they are not programmable and cannot store or recall information. Electronic dictionaries and personal organisers are NOT allowed. 6 Candidates who break ABE regulations, or commit any misconduct, will be disqualified from the examinations. 7 Question papers must not be removed from the Examination Hall.

SHRM0611

© ABE 2011

H/500/3721

Answer any FOUR questions Q1 According to Peccei [Human Resource Management and the Search for the Happy Workplace, Erasmus Research Institute of Management, 2003], HR strategies can have a significant effect on workforce well-being. (a) Identify five principal characteristics of a ‘happy workplace’ as perceived by employees. (5 marks) Describe and justify the main HR strategies that help to create, sustain and underpin a ‘happy workplace’ in the eyes of the employees. (10 marks) Evaluate the extent to which creating what employees perceive to be a ‘happy workplace’ should be a key goal for HR strategy. (10 marks) (Total 25 marks)

(b)

(c)

Q2

At a business seminar, you hear one of the speakers say that “Dutiful compliance and following rules no longer describes the ‘good’ worker; nowadays, management typically demands employee commitment, a willingness to work beyond contract and employees who are prepared to exercise their initiative.” (a) Assess the extent to which the speaker’s comments are justified and explain why this change may have taken place. (10 marks) Outline and explain the HR strategies which can help to bring about the kinds of...