Characteristics of a Manager

Characteristics of a knowledge/ value- centered manager

Dorothea Jording

University of Phoenix

April 21, 2013

Characteristics of a knowledge/ value- centered manager

10 characteristics necessary for an effective manager are:

1. Positive Attitude

2. Customer Service

3. Organization

4. Motivation

5. Team Player

6. Leadership

7. Innovative/ Creative

8. Ability to Remain Calm

9. Dependable

10. Effectively Resolve Conflicts

Each of these characteristics adds value to an organization in its own way. Management that displays positive attitudes, are more likely to encourage their employees and create a positive and more productive work environment. Providing customer service to clients or customers is extremely important, however, providing to fellow employees and staff members is equally important. Management who displays organization will allow for more productivity and less task related issues. Managers must be able to motivate both themselves and employees. Without proper motivation, expectation should be much lower. By displaying their willingness to take action and work as a team, fellow employees will be more willing to do tasks that they know their management will perform as well. As with all management, leadership is extremely important so that direction and task distribution is handed out properly, as well as disciplinary action when necessary, and problem solving skills. By not being afraid to try new tactics or procedures, both management and employees may find new ways to keep from losing interest in a job. It may even create a more efficient pattern to do certain tasks. In the event of any type of problem such as an emergency or even an employee conflict, management must be able to remain calm to handle the issue at hand. If a manager is not reliable employees may lose trust or even begin to follow the same negative pattern. Lastly, when a conflict makes itself known, it is imperative that management be able...