Creating World Class Quality Standards

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Date Submitted: 06/20/2013 04:59 AM

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Travel related queries 080-41511237 080-41740261

Itinerary

Bangalore to Chennai

Sunday, April 28, 2013

National Travels

Passenger name Mr saravanan

redBus ticket # TF5T26329936

Seat number(s) 27

PNR # TSRB4389214WDO/258921

Trip # 22693849

Bus type Non A/C Semi Sleeper (2+1)

Reporting time 11:00 PM

Boarding point address Location: Landmark: Madiwala

Total fare Rs. 500

Departure time 11:15 PM

Address:

#6, C/O S B Travels (Yes Bee Travels),

Terms and conditions

1. redBus* is ONLY a bus ticket agent. It does not operate bus services of its own. In order to provide a comprehensive choice of bus operators, departure times and prices to customers, it has tied up with many bus operators. redBus' advice to customers is to choose bus operators they are aware of and whose service they are comfortable with. redBus' responsibilities include: (1) Issuing a valid ticket (a ticket that will be accepted by the bus operator) for its' network of bus operators (2) Providing refund and support in the event of cancellation (3) Providing customer support and information in case of any delays / inconvenience redBus' responsibilities do NOT include: (1) The bus operator's bus not departing / reaching on time (2) The bus operator's employees being rude (3) The bus operator's bus seats etc not being up to the customer's expectation (4) The bus operator canceling the trip due to unavoidable reasons (5) The baggage of the customer getting lost / stolen / damaged (6) The bus operator changing a customer's seat at the last minute to accommodate a lady / child (7) The customer waiting at the wrong boarding point (please call the bus operator to find out the exact boarding point if you are not a regular traveler on that particular bus) (8) The bus operator changing the boarding point and/or using a pickup vehicle at the boarding point to take customers to the bus departure point 2. The departure time mentioned on the ticket are only tentative timings. However the bus will not...