Human Resource Management

MOTIVATION

“If you treat them well, they’ll treat you well, and if you treat them bad, they’ll treat you bad.”

Work Motivation – is the set of internal and external forces that cause an employee to choose a course of action and engage in certain behaviors.

Psychological forces:

• Direction and focus of the behavior

• Level of the effort provided

• Persistence of the behavior

Model of Motivation

Motivational Drives

People tend to develop motivational drives as a product of the cultural environment in which they live, and these drives affect the way people view their jobs and approach their lives.

David McClelland developed a classification scheme high lightning three of the more dominant drives and pointed out their significance to motivation.

• ACHIEVEMENT – A drive to accomplish objectives and get ahead. It is also a drive some people have to pursue and attain goals.

• AFFILIATION – A drive to relate to people effectively. It also a drive to relate to people on a social basis.

• POWER – A drive to influence people and situations. It is a drive to influence people, take control, and change situations.

Two types of power:

1. Institutional power – thinks of the whole organization good

2. Personal power – thinks of his personal good

HUMAN NEEDS

The elements required for survival and normal mental and physical health, such as food, water, shelter, protection from environmental threats, and love.

TYPES OF NEEDS

Needs may be classified in various ways.

1. BASIC PHYSICAL NEEDS- called primary needs; these needs arise from the basic requirements of life and are important for survival of human race. The physical needs include food, water, sex, sleep, air, and reasonably comfortable temperature.

2. SOCIAL AND PSYCHOLOGICAL NEEDS- called secondary needs, it is more vague because they represent needs of the mind and spirit rather...