Miners

Chilean Miners

Workers who were trapped after Chilean coppers mine collapses on August 5, 2010. In this paper I will be speaking about how we should speak to those effected, how we need to be considerate how we speak to them. Watch the tone that is used and the words that are said. What can be the potential needs of the families of the miners when receiving a message about the incident? As well as the potential needs of the company’s employees when receiving a message about this incident?

On august 5, 2010 a historic event that will never be forgotten by many, It was when a gold copper mine near the northern city of Copiapo, Chile caved in trapping 33 miners in a chamber about 2300 feet below the surface (New York Times 2010). The miners had to endure grueling heat, starvation, and constant darkness, which being in this kind of horrifying situation it could scar anyone even the fearless. The copper company now has a big job ahead of them as well as the community to explain how and what they will be doing. The company’s first task should be to try and figure out where the copper miners are located and exactly what conditions they might be in. Next they will need to notify their families about the horrifying incident.

When the company speaks to both the families and community their tone should be appropriate and show how effected and worried they are for their mines safety. They will need to reassure the families and the public that the company is doing as much as possible to bring the all the miners home safe. It is very important to keep calm and confident when speaking to both parties’ so no one would be to frighten and are able to keep calm in a big situation like this so when they are receiving the message nothing will be misunderstood. Also who ever is speaking needs to keep in mind that their words need to be clear and straight to the point. No one wants to feel like the speaker is beating around the bush and are hiding something.