Managers

Tell who managers are and where they work. Managers are individuals who work in an organization directing and overseeing the activities of other people. Managers are usually classified as top, middle, or first-line. Organizations,have three characteristics: goals, people, and a deliberate structure.management. Management is the process of getting things done, effectively and efficiently, with and through other people. Efficiency means doing a task correctly Effectiveness means “doing the right things” by doing those work tasks that help the organization reach its goals.what managers do. What managers do can be described using three approaches: functions: The functions approach says that managers perform four functions: planning, organizing, leading, and controlling. roles approach says that what managers do is based on the 10 roles they use at work, which are grouped around interpersonal relationships, the transfer of information, and decision making. The skills/competencies approach looks at what managers do in terms of the skills and competencies they need and use. Four critical management skills are conceptual, interpersonal, technical, and political. why it’s important to study management. it’s important to study management is that all of us interact with organizations daily so we have a vested interest in seeing that organizations are well managed. Another reason is the reality that in your career you will either manage or be managed. By studying management you can gain insights into the way your boss and fellow employees behave and how organizations function.factors that are reshaping and redefining management. In today’s world, managers are dealing with changing workplaces, ethical and trust issues, global economic and political uncertainties, and changing technology. Two areas of critical importance to managers are delivering high-quality customer service and encouraging innovative efforts.what the external environment is and why it’s important. The...