Organizational Behavior

1) Globalization to Respond: Organizations are no longer constrained by national borders, world become global village.

 Increased foreign assignment: Transferred to your employer’s operating division in another country, once there, you’ll have to manage workforce, aspiration from employees, and attitudes from those you are used to back home

 Working with different people: Working with bosses, peers and other employees who were born and raised in different culture, to work effectively with them you’ve to understand how their culture, geographic and religion have shaped them.

 Overseeing Movement of jobs to countries with low cost labor: In a global economy, jobs tend to flow to places where lower cost provide business firms with a comparative advantages

 Managing people during the war on terror: An understanding of OB topics such as emotions, motivation, communication and leadership can help managers to deal more effectively with their employees’ fear about terrorism

2) Managing workforce diversity: The people in organization are becoming heterogeneous demographically, Workforce diversity= whereas globalization focuses on differences between people from different countries, mix of people in terms of gender, age, race, and sexual orientation. Embracing diversity changing US demographics Changing management philosophy Recognizing and responding to difference

3) Improving Customer service: OB can contribute to improving an organization’ performance by showing that how employees’ attitude and behavior are associated with customer satisfaction.

4) Coping with Temporariness: Survival for the organization, is need to move fast and flexible and innovative in their products, jobs are redesigned, task are done by flexibility, trained old employees with new technology, better understanding of change, overcome resistance to change, create organizational culture

5) Working in network organization: Global working through one link i.e. INTERNET, technology changes...