Operation Management

Unit: 34. OPERATIONS MANAGEMENT IN BUSINESS

Unit outcomes

Outcome | Criteria | Evidence for the criteria | Feedback | Assessor’s decision |

LO1 Understand the nature and importance of operational management. | P1.1 Explain the importance of operational management. | 1. Operations management has been defined and explained. 2. Key elements of operations management (a) input, (b) process, and (c) output, have been defined and explained. 3. The importance of operational management has been explained in terms of efficiency and effectiveness in achieving business goals of the businesses studied on Business Tour 2013.[Explain - Provide details and give reasons and/or evidence to clearly support the argument you are making.] | | | |

| P1.2 Explain the need to produce safely; on time; to cost; to quality and within the law. | The following, as they relate to the businesses studied on the business tour, have been explained: 1. The need to produce the goods safely. The safety procedures must be explained here. 2. The need to produce the goods on time. The usual delivery schedules have been explained. 3. The need to produce the goods to cost. The costs of production have been described. 4. The need to produce the goods to quality. The quality process in place has been explained. 5. The need to produce the goods within the law. Relevant laws have been explained.[Explain - Provide details and give reasons and/or evidence to clearly support the argument you are making.] | | | |

| P1.3 Explain the link between operations management and strategic planning. | 1. Strategic planning has been briefly explained. 2. The strategic objectives of each of the companies studied on the business tour have been stated clearly. 3. The ways in which operations are managed so that these strategic objectives will be achieved have been explained. [Explain - Provide details and give reasons and/or evidence to clearly support the argument you are making.] |...