Supply Chain

Course SCM 2160 – Supply Chain and Operations Management

Winter Term 2013

Section A01 M/W at 8:30 a.m. in Room ___ Drake Centre

Section A03 Tu/Th at 4:00 p.m. in Room ___ Drake Centre Glenn Ismond

Office Hours: 11:00 to 2:00 p.m. on Monday/Wednesday Office: ___ Drake Centre

E-mail Address: gismond@mymts.net Telephone: 474 - ____

INTRODUCTION

Operations Management concerns the management of the transformation of inputs into outputs. An Operations Manager is principally concerned with the design, planning, direction, and control of facilities, processes, and activities required to transform material, labour, capital, energy, and skills into goods and services, henceforth called products.

COURSE OBJECTIVES

The major objective of this course is to introduce you to the fundamental concepts of Operations Management from a general management perspective.

Our discussions will include references to some broader issues facing businesses in the 21st Century, namely ethics and corporate social responsibility. You will have opportunities to enhance your skills in critical thinking, quantitative analysis, communication (written and spoken), teamwork and leadership.

At the conclusion of this course, you should appreciate that Operations Management is primarily a management discipline that is strategically important for survival in today∍s very competitive environment.

COURSE MATERIAL

1. Jacobs, F, Robert, Chase, Richard B., and Balakrishnan, Jaydeep (2010). Operations and Supply Chain Management: The Core, Canadian Edition, Toronto, McGraw-Hill Ryerson.

package of cases

2. Package of Cases and readings, mainly from the Harvard Business School or the Richard Ivey School of Business in the Bookstore. Be sure to purchase the Ismond A01/A03 package.

3. Class Hand-outs

METHODS OF INSTRUCTION

Case Studies The primary method of instruction will be the analysis and discussion of case studies. This requires active student participation.

Each...