Mis in Action Ups.Com

MANAGEMENT INFORMATION SYSTEM

ASSIGNMENT

ON

WWW.UPS.COM

BY, ARAVIND C

1. What kind of information & services does the website provide for the individual, small business & large business? List these services. Ans. The information that can be seen for an individual, small or big business on the website of UPS are  the items or products which were sent by the customers is on time or not  Whether the customer’s address, location, signature is correct  Who had picked the items from the customer’s place.  The customers will get information about the delivery of the order placed  The current location of the shipment.  The billing & customer clearance documents can also be seen on the website of UPS. In other words the entire shipment information and process right from the commencement to the end of the shipment can be viewed by the shipper at any point of time of the shipment. The services provided by UPS to the customer’s through their websites are:1) Shipping a) Create a shipment. b) Calculate time & cost c) Schedule a pickup d) Order supplies e) Use International tools to estimate the cost to move a shipment across borders including duties, taxes & transportation charges. 2) Tracking management To know the location of the parcel

3) Freight management including air, truckload, trains & ships. For the safe shipment of the parcel. 4) Locations. 5) Support. In case of any doubts and for assistance regarding shipment. 6) Business solutions. Tailor made individually for all small, medium and large scale businesses.

2. Go to the business solution portion of the UPS website. Browse the UPS Business solutions by category (such as shipment delivered, returns or international trade) & write a description of all the services UPS provide for one of this category. Explain how a business will benefit from these services? Ans. The UPS doesn’t just do the logistics part. They also create technology for the business for the benefit of other companies. UPS...