Intro to Management

Introduction to Management 11e

John Schermerhorn

Chapter 3 Ethical Behavior and Social Responsibility

Planning Ahead — Chapter 3 Study Questions

1. What is ethical behavior? 2. How do ethical dilemmas complicate the workplace? 3. How can high ethical standards be maintained? 4. What is social responsibility and governance?

Study Question 1: What is ethical behavior?

 Ethics

 Code of moral principles.  Set standards of “good” or “bad” or “right” or “wrong” in one’s conduct.

 Ethical behavior

 What is accepted as good and right in the context of the governing moral code.

Study Question 1: What is ethical behavior?

 Law, values, and ethical behavior:

 Legal behavior is not necessarily ethical

behavior.

 Personal values help determine

individual ethical behavior.

Study Question 1: What is ethical behavior?

 Law, values, and ethical behavior:

 Values - underlying beliefs and attitudes that

help determine individual behavior

 Terminal values - preferences about desired ends  Instrumental values – preferences regarding the

means to desired ends

Study Question 1: What is ethical behavior?

 Alternative ethical views

 Utilitarian

 Delivers the greatest good to the most people

 Individualism

 Advances long-term self-interests

 Moral rights

 Maintains fundamental rights of all human beings

Study Question 1: What is ethical behavior?

 Justice view of ethics

 fair and impartial treatment of people according to legal rules and standards

 Procedural justice – policies and rules fairly applied  Distributive justice – equal treatment for all people  Interactional justice – people treated with dignity and respect  Commutative justice – fairness to all involved

Four views of ethical behavior

Management 11e/ Chapter 3

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Study Question 1: What is ethical behavior?

 Cultural issues in ethical behavior:

 Cultural relativism

 Ethical behavior is always determined...