Myself as a Business

INTM 514/414

TOPICS IN INDUSTRY

ASSIGNGMENT #1

Due Midnight August 29, 2013

To accurately describe myself as a business I would like to begin with a bit of history on how I came to be an experienced electrical services consultant and provider. Established in the year 2000, the first five years felt much like an endless uphill climb to the tip of a peak where I would ultimately reach and attain my current level of expertise. Obstacles were faced, lessons were learned, steps were implemented and each experience was remembered so as not to repeat the same mistake, if there was one, twice.

To this day, many former clients would not have any reservations about providing positive recommendations regarding the quality of my work and the exceptional customer service I provide. I have since been a major player in the highly specialized field of designing, installing and maintaining medium and high voltage electrical distribution systems. Currently, I oversee all aspects of electrical operations that include coordinating daily repairs, as well as preventative and emergency maintenance for my client, . I collaborate closely with the electrical engineering and capital projects teams during our in progress electrical infrastructure upgrade.

My involvement with planning and supporting project execution plays a key role in goal achievement. There are three short term goals I have set for myself. Increasing profits by taking on the necessary overtime required in order to dedicate a sufficient amount of time to support the sites additional workload demands. The second goal is to improve on our level of customer service by supporting our staff in troubleshooting and repairing installed systems so as to complete service ticket requests as expeditiously as possible. Furthermore, I will strive to better manage the responsibility of risk assessment and annual equipment testing verification that allows me to identify leading indicators of...