Pwc Question1

1. PwC aims at maintaining high standard of professionalism. Please provide details of a situation and the outcome that you were engaged in a task/ assignment that you took different approach or had different opinion from that of other people (any levels) involved. Please share how you reacted to the situation and the rationale of your reaction.

Take my two-month internship at the SPDB as an example, I’ve always been following the guidance from the trainer. The way I see it, common consensus & agreement are always advisable. Once I was arranged to handle the customer details and divide the application forms according to the bank’s standard. The problem is, there were hundreds or even thousands copies of them while the manager insisted on processing the data one by one, in time order & credit ratings. Given the instruction to help the manager with the materials, I chose to classify the application forms according to the customers’ credit and then rearranged them in time order.

The key point is, the customers’ credit ratings & time of their application can be more easily classified. By the time I quickly finished my tasks, I checked the table I summarized according to the customers’ ID number to ensure the precision of the work I’ve done. More importantly, I helped the manager with her part after finishing my own. The manager did appreciate my help and consulted me on my way to process the material. I modestly stated the rationale of classification the manager was pleased. Thus application forms in our office are handled with higher efficiency & accuracy.

The way I see it, we should prove one theory through practical effect rather than debating or else like persuading. The truth is, facts speak louder than words.