Resume

Ronald F.Q. Reeves

PSC 37 Box 2573

APO, AE 09459

cyberboostruc@gmail.com

SUMMARY

Client Systems technician with over 7 years of technical and 3 years of leadership experience in information technology field versed in desktop support, helpdesk management, System administration and network hardware/software installation, configuration, and maintenance seeking position as civil service or government contractor.

QUALIFICATIONS

SECRET Security Clearance

Comptia A+ Certification, 2009

7+ years of experience as Client Systems Technician

3+ years of experience as System Administrator

4 years of experience supervising

Extensive working knowledge of Microsoft Dynamics CRM, Microsoft SharePoint 2007, Remedy, AIMS, Microsoft SQL server, Active Directory, WERMS, IMDS, WERMS(Work Order Management)

Educated and experienced with installation and maintenance on a wide range of communications WLAN and LAN equipment.

Proficient in serial and network cable termination and installation

WORK EXPERIENCE

BITC Technician, USAF May 2006- Jan 2009 Scott AFB, Illinois

Supplied logistics support for official unclassified and classified material to 80 Activity Distribution Offices.

Coordinated actions with Supply and Transportation Unit for excessively heavy/large items.

Reviewed technical orders and other references to validate classification of packages were accurate.

Compiled/updated reports of customers requiring special needs.

Maintained the office file plan and accountability for active and inactive records.

Implemented the records maintenance, use, and disposition policies and procedures for records maintained.

Client Support Administrator

Maintained, processed, and...