Symbolic Url

Symbolic URL

Hi,

This document helps people to learn about Symbolic URL, although I have taken this document from the Oracle support.

Purpose

This document provides configuration and administration steps necessary to display external content in the Siebel User Interface. Displaying an external application in the Siebel User Interface eliminates the need for the user to enter login credentials such as username and password more than once.

Note that these external applications need to be participating in a single sign-on framework (SSO). To use SSO, a Symbolic URL has to be configured as described in the Siebel Bookshelf version 8.0 > Siebel Portal Framework Guide > Integrating External Content > Portal Agent Administration > Defining Symbolic URLs.

To specify how the external application should be constructed, you need to define arguments and values to be passed to the Siebel client as part of the request under Site Map > Integration Administration > Symbolic URL Administration. 

Scope and Application

This document is informational and intended for any user.

How To Configure Displaying an External Web Application from the Siebel Application Using Symbolic URL

Below are step-by-step configuration instructions that you can follow in order to embed external web application into the Siebel application using Symbolic URL. In this example the Service Request form applet has a custom link that enables a user to launch www.yahoo.com.

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In Siebel Tools:

1. In the Object Explorer, navigate to Siebel Objects > Applet and query for the Service Request Detail Applet record.

2. Navigate to the Control sub-folder and add a new record with the following properties as shown below:

|Control |Value |

|Name |Symbolic URL |

|Caption |Symbolic URL...