This Is the Paper Bsa 375 Week 2 Service Request Sr-Rm-022 Part 1

Week 2 Service Request SR-rm-022 part 1

University of Phoenix-BSA/375

Ilka Kawashita

September 30, 2013

Part 1 – Project Context

1.1. Key Stakeholders

To make a more accurate assessment of what one will need in a new HR system, it is important that one involve key stakeholders of the company in the decision making process. The following is a list of the key stakeholders who will be included in the decision-making process:

CEO-Dr. Michael Riordan is the corporate head, and the person behind deciding the company strategies. The CEO’s main focus is the performances of the company as well as the services the company is providing to the customers and employees. So integrating a new HR system directly involves him because it involves the performance and service of the company. The COO- Hugh McCauley is tasked with the direction, administration and coordination of activities for the organization, in support of policies, goals and objectives established by the CEO and the Board of Directors. Director of HR- Yvonne McMillan develops policy, directs and coordinates human resources activities, such as employment, compensation, labor relations, benefits, training and employee services. Director of Account and Finance- Donald Bryson directs financial activities of an organization. Chief Financial Officer- Dale Edgel directs the accounting, finance and Human Resources functions toward achievement of the company’s key results while upholding company values. Chief Information Officer- Chief IS/IT officer of organization Maria Trinh develops strategy for information systems department based on long-term corporate goals and are key in the implementation of the new HR system. Chief Legal Counsel- Lowell Bradford advises the corporation concerning legal rights, obligations and privileges.

1.2. Information-Gathering Techniques

Next determine what information-gathering techniques and systems analysis tools will be used for the project. The planning phase is the...