People

THIS INFORMATION IS PROVIDED TO GUIDE YOUR RESEARCH AND WRITING

PROCESS. THIS IS A GUIDELINE. YOU CAN EXPAND ON IT AS YOU SEE FIT,

DEPENDING ON THE ORGANIZATION YOU ARE EXPLORING AND THE CHANGE

THEY ARE PROPOSING.

Select the company you wish to study from the three alternatives. Read the Wall Street

Journal Article to learn what change is going on within the organization. Then approach

your paper from the standpoint of an outside Organization Development Practitioner.

As the consultant, you will be reporting to the CEO, with day-to-day contact with the top

human resources executive.

As a consultant, the first thing you must do is get to know your client company. What is the mission? values? management style (you can get clues by reading about the CEO)?

Are there guiding principles? What about the structure (flat? centralized?) What is the

culture? What are their products/services? Who are their stakeholders? Who is their

competition? (Chapters 1, 2, 3 and 4) Summarize what you learn about the organization in a page or two.

Assume that you have guided the company through the diagnostic process to identify the change that the article presents. What internal and external factors do you think drove the decision to make the change? What tools might you have used in the diagnostic process to identify the change, and explain why you chose the methods you did. Do you anticipate that the company will experience a resistance to change? Why or why not? This is also the area where you will likely need to address the specific questions that are posed in the exercise presented in the article. (Chapters 4, 5 and 6) This discussion should take another page or two.

As the consultant and change expert, what strategies do you think will best serve this

organization and why? What process intervention skills do you need to use and why?

Who needs to be involved and at what level? How are you going to ensure the

engagement of those individuals?...