Conflict Resolution Strategies an How to Understand Conflict

Running Head: Conflict Resolution Strategies an How to Understand Conflict

Conflict Resolution Strategies an How to Understand Conflict

Kha’Lashia Ketchum

University of Phoenix

Conflict Resolution Strategies in a Team is Vital

Normally when one think of conflict, they think about wars and communication. Never once do they think about it in a team aspect. Conflict arises in all our lives, whether personal or professional. By exploring the forms of conflicts, be able to come up with some forms of resolution and strategies to solve conflicts. “Fortunately analysis id not the only way to resolve inner conflict.” (Horney, K).

The Stage of Conflict

People wonder why conflicts arise. Conflicts arise in something is called storming. Storming happiness when the member of a team began to disagree. Causing the different personality that is on a team to clash with each other. In this case, everyone feels he or she is right. Monz, C. and Sims, H (1994) stated, “The conflict that occurs during the storming stage may seem undesirable. However, most observers of team processes would agree that some conflict is beneficial, especially if is resolves around issues rather than individual personalities.” (pp 83, Para 2)

Types of Conflicts

Now after discussing the stages of conflict, will discuss the three types of conflict. The first type of conflict is call substantive conflict. This happiness when the member of the team began to argue about the team’s goal and issues. “For example, when members of a student’s activities fees should we raised the conflict is substantive.” (Conflict Cohesion in Groups pp 147). The second type is procedural conflict, when think of procedural he or she thinks of steps that must be took. As for procedural conflict is something like procedures, this when the group begin to argue and disagree about the goal that a team want to accomplish. Engleberg, Wynn, and Schuttler (2003) stated, “Disagreement among group members about the methods or...