Wirless

Asian Journal of Applied Science and Engineering, Volume 2, No 2 (2013)

ISSN 2305-915X

Wireless Internet Service and Customer Satisfaction: A Case Study on Young Generation in Bangladesh

Papri Shanchita Roy

Lecturer (Statistics), Department of Business Administration, Stamford University BANGLADESH

ABSTRACT

As a developing country, Bangladesh has done remarkably well in last couple of years in case of adopting internet technology. This study examines whether there is difference in satisfaction between male and female youngsters in respect of 14 variables. To achieve this objective total 100 youngsters have been considered. The difference in satisfaction is determined by one-way ANOVA analysis. The findings reveal that there are only three variables in which there is difference in satisfaction between male and female youngsters. Key-words: Wireless internet, Customer satisfaction, Variables, Male, Female.

1 INTRODUCTION

T

here are two basic types of wireless Internet: a wireless Internet connection through a device called a router (this type of wireless Internet is called WiFi), and then there is wireless Internet access through the cell phone network. Wireless routers are very common in homes, offices, and "wireless hotspots" is found at coffee shops, airports, and elsewhere. These are basically just small electronic "boxes" that hook up to Internet connection so people can share the connection between several computers, or simply to give the freedom to place computer wherever people want, and not just next to the cable or phone outlet. The cell phone data network (wireless Internet through the cell phone network in other words) of course is very widespread -- pretty much everywhere where people can get a cell signal -- and can be used not only with a cell phone but also with a growing number of computers. Now if people want to get really technical, these two types of wireless Internet work differently. But in a general sense, if people simplify things and...