Check Mate and Understand

Arizona Driver License Manual

and Customer Service Guide

Motor Vehicle Division

azdot.gov/mvd

Motor Vehicle Division

Janice K. Brewer, Governor of Arizona John S. Halikowski, ADOT Director Stacey K. Stanton, Division Director

Hello! We at Arizona’s Motor Vehicle Division (MVD) are pleased to provide this comprehensive guide to vehicle title and registration processes, driver licensing and basic motoring laws for our state. Each driver and vehicle owner, whether relocating to Arizona, or a lifetime resident, interacts with MVD. Our goal is to provide a high standard of customer service for those whose transaction requires a visit to an office, as well as integrating the latest technology to offer convenient, routine services via Internet and telephone. In addition, MVD has partnered with others to provide additional locations to transact essential MVD business. This guide provides a basic driver license manual for those who are new drivers, as well as a customer service guide that answers most questions that even long-time residents may have. MVD provides services for millions of Arizona motorists each year… and the numbers are growing! To keep pace with that growth, and to ensure fast, efficient service, we were the first state in the nation to provide electronic options for MVD services. Each year we continue to enhance those services. We look forward to providing you with outstanding customer service, whether you visit an MVD office, an MVD Authorized Third Party, or contact us by telephone or on the Internet. Sincerely,

Stacey K. Stanton Director Motor Vehicle Division

ARIZONA DEPARTMENT OF TRANSPORTATION

1801 W. Jefferson St. | Phoenix, AZ 85007 | azdot.gov

Arizona Driver License Manual and Customer Service Guide

Table of Contents

Office Locations and Hours ...........................4 Fees at MVD Offices .........................................6 Arizona’s Driver License ..................................8 Applying for a Title and...