New Release | Data Center and Managed Security Services in Latin America: Leveraging Telcos Services Portfolios Market Share

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‘Data Center and Managed Security Services in Latin America: Leveraging Telcos’ Services Portfolios,’ a Telecom Insider Report by Pyramid Research, briefly describes the concept of data center outsourcing and managed security services putting them into the telcos’ context. We discuss in detail the main drivers and challenges for these markets analyzing the direct impact on telcos under a technology, demand and competition perspective. We introduce some case studies and outline what telcos must do to improve their positioning in the market. We conclude by presenting the results of an end-user survey conducted with selected multinationals in Latin America in order to identify their expenditure plans for 2015, and how they perceive telcos as service providers for datacenter outsourcing and managed security services.

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Key Findings

Telcos across the region are in different stages of development of their data center outsourcing and managed security service offers. While some telcos have robust SOCs and are prepared to provide a complete portfolio of data center and managed security services, many others are still limited to the colocation and hosting approach.

Telcos in developed markets have acquired data center service providers and MSS companies as a strategy to enhance their IT capabilities, and also expand operations overseas.

Telcos in Latin America have engaged in strategic partnerships with traditional technology service and hardware providers in order to improve the confidence of enterprises in hiring a telco for their IT needs.

Global telcos are expanding their operations in Latin America,...