Chapter 8 Case Study

Ch 8 Train Employees

Main Causal Relationship:

HR Training Techniques Employee Job Performance & Retention

HR Training Techniques Employee Job Performance & Retention

High quality HR training techniques tend to result in high performance & longer employee tenure

Poor quality HR training techniques tend to result in lower performance & shorter employee tenure

GOAL: HR training techniques from orientation to job tasks, safety and more for business success. Identify and conduct necessary training effectively to benefit employees and the company.

Explanation: Training can be a competitive advantage to recruit & retain employees for success

EXAMPLES

Research tells us that high quality orientation tends to increase employee commitment

--employees learn about founders of company & memorable stories in the struggle for success

--employees learn about mission and how their job contributes to business success

--employees are brought into the company “family” and learn their role in the big picture.

Research tells us that high quality training in new job skills tends to increase tenure via career paths

--employees learn skills for advanced certifications

--employees learn responsibilities for advanced managerial roles

--employees learn skills for promotions, career advancement within the company

Causal Factor of Influence Outcome Factor:

Causal Factor of Influence Outcome Factor:

NAME Jennifer Vetter

Ch 8 Training Human Resources

Exercise: Your TASKS:

A. Answer questions on “The New Payroll Clerk” case listed below the case

B. Train for Career Advancements: List at least two job titles as promotion jobs for employees in your job title – the Ch 4 job description & other chapters. List skills to train employees to prepare them for these career advancements.

C. Read...