Ph11

True-False Questions

| |Operational management is responsible for directing the day-to-day operations of the business and therefore needs |

| |transaction-level information. |

| | |

| |Answer: True Difficulty: Easy Reference: p. 52 |

| |Deciding whether to introduce a new product line is the responsibility of an operational manager. |

| | |

| |Answer: False Difficulty: Easy Reference: p. 57 |

| |Operational-level manufacturing systems deal with the firm’s long-term manufacturing goals, such as where to locate a new |

| |plant. |

| | |

| |Answer: False Difficulty: Medium Reference: p. 46 |

| |Transaction processing systems are most commonly used by the senior management level of an organization. |

| | |

| |Answer: False Difficulty: Medium Reference: p. 52–53...