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What is Efficiency and effectiveness?

Case scenario:

1) To achieve Sales targets

2) Cutting inventory

Answer:

Effectiveness: Doing the right things (working “smart” to achieve organizational goals)

Efficiency: doing things right (do a task correctly and getting the most output from the least inputs)

Efficiency is concerned with the means of getting things done. Effectiveness is concerned with the ends, or attainment of organizational goals.

1. We make decisions based on Group consensus.

1) Give 2 advantage and 2 disadvantages of decision making by groups.

2) What is Porter’s Generic Strateaies of

1. Cost Leadership

2. Differentiation

.Focus

Answer:

a.

(1).2 advantage of decision making by groups are （Choose any of 2 of the following 5 advantages）

1. More complete information

2. Diversity of experiences / perspectives

3. More alternatives generated (representing different specialties)

4. Increased acceptance of solution

5. Increased legitimacy (consistent with democratic ideals whereby group decisions are perceived as more “legitimate” than those made by a single person----autocratic and arbitrary)

(2).Choose any of the 2 out of 4 disadvantages

1. Time-consuming

2. Minority domination

3. Ambiguous responsibility (who is actually responsible for final outcome?)

4. Pressures to conform (Groupthink – when a group exerts extensive pressure on an individual to withhold his or her different views in order to appear to be in agreement).

a. Porter’s generic strategies of:

3. Organizations may be Mechanistic or Organic

a. List 6 elements each for Mechanistic and Organic organizations

b. What is team structure and Boundaryless organizations. Give an example of each

Answer:

a. Mechanistic： 1. Rigid hierarchical relationship

2. fixed...