Business Letter Analysis

BUSINESS LETTER ANALYSIS

BUSINESS COMMUNICATION I

LIPI DAS

TEAM MEMBERS

ANKIT BHARADWAJ 10DCP-0

BHAVYA KHURANA 10DCP-0

KAPIL AGARWAL 10DCP-0

NITISH PRASAD 10DCP-083

VIRAT KUMAR VATS 10DCP-096

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POSITIVE LETTER ROUTINE

INEFFECTIVE LETTER

To,

The Project Manager,

Big Constructions,

BTTl-Tezpur, Assam.

Dear Sir/Madam,

At Tele India, we believe we are the best and say it regardless of what the world thinks behind our back. We always Endeavour to bring to you our endeavours,

over-valued customers are like our mirrors, world-class products and services are not just what we provide but we provide even more. Our presence in the sector has multiplied over the years. We started as a company way back in 1985 and it was started by a small time entrepreneur named Bhavya Khurana. Today we are a 10 billion dollar company which provides you with services and products and etc also.

We are pleased to inform you that we have revised your Credit Limit of your Account No: 936280448 without even letting you know, of course subject to conditions applied, based on your Usage and bill payment pattern. Please make more calls so that we can increase your credit limit further.

Please feel free to call us for your personal requirements on any weekday, except Mondays. Our Customer Care Service will be there for you. As always we will be there for you anytime.

Regards,

Customer Care,

Tele India.

EFFECTIVE LETTER

23rd November,2010

To,

The Project Manager,

Big Constructions,

BTTl-Tezpur, Assam.

Dear Sir/Madam,

At Tele India, we always Endeavour to bring to you, our valued-customer, world-class products and services, to provide you all the benefits that enable you to make the best use of our service.

We are pleased to inform you that we have revised your Credit Limit of your Account No: 936280448 to Rs 8550, based on your Usage and bill payment pattern.

For any further clarification,...