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annualreport.marksandspencer.com

marksandspencer.com/howwedobusiness

Marks and Spencer Group plc  Annual report and financial statements 2012

VIEW This Annual Report and our How We Do Business Report online

Annual report and financial statements 2012

Highlights of the year

Index

A Page

Accountability 45

Group revenue

£9.9bn

2.0%

Group profit

before tax

Underlying Group

operating profit

£810.0m

1.8%

Underlying

earnings per share

£658.0m 34.9p

15.7%

0.3%

Underlying Group

profit before tax

£705.9m

1.2%

Interim + final dividend

6.2p+10.8p

=17.0p

level

UK

MULTI-Channel

INTERNATIONAL

Our UK turnover has a

broadly even split

between Food and

General Merchandise

(Clothing and Home).

With 731 UK stores, we

sell high-quality, great

value food and are the

UK market leaders in

womenswear, lingerie

and menswear.

However they shop

with us – in stores,

online or by phone

– we aim to provide

the best and most

convenient shopping

experience for our

customers, from

purchase through

to delivery.

With 387 stores in

43 territories across

Europe, the Middle

East and Asia,

we are growing

our international

presence to make

the M&S brand

more accessible to

customers around

the world.

Clothing & Home

revenue

£4.2bn

Multi-channel*

revenue

International

revenue

£559m

£1.1bn

Food revenue

Weekly site visits

£4.7bn

3.4m

International

stores

387

Number of

UK stores

Shop Your Way

Territories

0.9%

3.9%

18%

11.2%

731

455

See page 15

See page 26

28 stores

11 stores

5.8%

26

43

1 new territory

See page 28

Finance costs/income

84

Nomination Committee

Accounting policies

FINANCIAL HIGHLIGHTS

F

78

Finance leases

79

52

Financial assets

96

Non-GAAP performance

measures 84

Financial instruments

97

Financial liabilities

97

Financial review...