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Human Capital Strategy Resource: A case study illustrating the UGM approach

UGM Consulting

A detailed case study to illustrate our work in Strategic Human Resource Management

Background

A large Australian company approached us to develop a People Plan, including how talent could best be managed to provide

the constant pipeline of leaders the company recognised it would need to drive its growth objectives. This involvement spanned

five-years, giving us an unrivalled opportunity, most unusual for consultants, to trial some new approaches and follow them

through in the challenging setting of a large, fast growing company. It enabled us to put into practice and evaluate cutting edge

ideas from around the world about how companies can best:

• integrate talent management activities

• align them with company strategy

• ensure they deliver maximum business impact.

Managing Human Capital for Results

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Human Capital Strategy Resource: A case study illustrating the UGM approach

UGM Consulting

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Human Capital challenges

In today’s economy with its focus on knowledge and services, it is now widely accepted that the key that opens the door to

business success is talent. ‘People are our best asset’ has become a predictable mantra and, in that respect, our client was no

different from other organisations. The talent challenges facing the company were also similar. Each year it got harder to attract

and retain good people: what McKinsey termed the ‘War for Talent’ was upon us. Clearly, this intensified as the company

increasingly moved away from manufacture and towards value-added services.

These changes enabled us to mount a compelling argument that the company’s critical competitive advantage was likely to be

associated with its culture and its people – the two features hardest for rivals to imitate quickly. The problems included:

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The changing nature of the work the company did, with the need now to ‘mobilise minds’ not...