Tqm Relation with Lean

BM056-3.5-3-MAT

INDIVIDUAL ASSIGNMENT

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QUESTION

The following question was asked on the CIMA website and the answer below was

provided:

Question Asked:

“Please explain to me Total Quality Management and its relationship with Just In Time

and Lean Management.”

Answer Provided:

Total means everything and everybody in the organisation and extends to suppliers. It puts

the onus on each individual and group to take responsibility for quality.

Quality has five basic tenets: right first time, zero defects, customer satisfaction,

continuous improvement and fit for purpose.

Management is about planning, control and decision-making. If an organisation uses these

principles as a basis for planning and control then it is “lean” in the sense that it eradicates

waste from all operations and systems.

In applying this to JIT the eradication of inventory is a “waste-saving” lean aspect of

manufacturing. Inventory costs money to store and ties up working capital that may be

used elsewhere.

This applies at both the input and output stage of the process as JIT is a pull-through

system triggered by a customer order.

Everyone in that system must take responsibility for fulfilling that customer order on time

and at the specification required

REQUIRED:

Critically analyse the above featured article. Your analysis should include an in-depth

explanation of the key terms and components, as well as providing a view point on the title

and contents of the article.

(Total: 100 marks)

MARKS ALLOCATION

Written presentation

Assessment Criteria

Clarity about the purpose of the assignment

Format – clear writing in an appropriate style, with proper formatting

and paragraphing

Language – appropriate application of grammar and sentence structure

Analysis – critical analysis and discussion with proper use of concept

and principles

Conclusion – a conclusion which draws application from the foregoing

and summaries the main purpose of the discussion...