Hrm 530 Assignment 1 Mountain Bank

Running Head:

Mountain Bank

Thomas M Manzy

Dr. Bob Barrett

Strayer University

HRM 530

July 14, 2011

•Discuss the strategies that Mountain Bank should implement to achieve a competitive advantage in the marketplace.

The actual clue to use which strategy in Mountain Bank approach is the low-paying, entry level teller position. They are usually part time workers and the turnover rate is very high. Besides, the tellers who are successful get transferred to customer service positions. The company should invoke a business level strategy which determines how an organization will compete with other companies that provide similar goods and services. One common strategy is the cost leadership strategy. Organizations using this strategy strive to produce goods and services at the lowest possible cost. The key to success for these organizations is having employees who are more efficient than employees of other organizations. Another common competitive business-level strategy is differentiation. Organizations using a differentiation strategy strive to produce goods and services that are somehow better than those produced by competitors. The key to success for these organizations is having employees who do better things than employees of other organizations. (P 66)

•Describe the type of practices a human resource professional should recommend for Mountain Bank with respect to its tellers, based on the universalistic approach and commitment strategy.

The two basic approaches to human resource strategy are the universalistic approach which focuses on identifying a set of practices that are beneficial to all organizations. This approach identifies a bundle of practices, labeled the commitment strategy, that appear to be generally beneficial. Practices in the commitment bundle communicate the message that management cares about employees. The commitment strategy also helps ensure that employees have the training and freedom to pursue important...