Decision Making in a High Stress Situations Using the V Model

CMSP

 801

Mark

 Major

 -­‐

 300196314

Victoria Management School

CMSP 801PROBLEM SOLVING & DECISION MAKING

Trimester 1 2011

My Decisive Moment (24%) Assignment Cover Sheet

DUE AT BEGINNING OF CLASS ON:19/5/2011____________

Word count = __2646_________

  Name: Mark Major

Student ID:

300196314

Course Lecturer:

Jim Sheffield

1

CMSP

 801

  Introduction

Mark

 Major

 -­‐

 300196314

In

 the

 introduction

 of

 Johan

 Lehrer’s

 (2010)

 book,

 Lehrer

 states

 his

 goal

 is

 to

  answer

 the

 two

 questions.

 “How

 does

 the

 human

 mind

 make

 decisions?

 And

  how

 can

 we

 make

 them

 better”.

 The

 book

 identifies

 three

 key

 decision

 making

  processes

 emotional,

 rational

 and

 moral.

 Lehrer’s

 scenarios

 and

 explanations

  of

 these

 processes

 resonated

 a

 key

 theme

 to

 me

 that

 all

 three

 decision

 making

  processes

 require

 experience

 and

 knowledge

 obtained

 through

 analysis,

  training

 and

 doing

 the

 task.

 This

 can

 be

 seen

 with

  1. Emotional

 Decision

 Making

 -­‐

 Lt

 Commander

 Michael

 Riley

 ‘s

 ability

 to

  interpret

 a

 blip

 as

 an

 Iraq

 missile

 over

 a

 American

 fighter

 jet

 due

 to

 8

  seconds

 of

 time

 different.

 The

 difference

 created

 an

 emotional

 response

  of

 which

 “filled

 him

 with

 fear,

 his

 pulse

 started

 to

 race

 and

 his

 hands

  became

 clammy”

 Riley

 acted

 on

 this

 fear

 correctly

 shooting

 down

 an

  Iraq

 missile

 (Lehrer,

 2010)....