Strategic Information Technology Plan

Strategic Information Technology Plan

MGT 497

Strategic Information Technology Plan

The purpose of this plan is to review how GameStop Inc. provides a “roadmap” for the Information Technology (IT) Department to implement and deliver services that support the strategic mission and goals set by GameStop Inc. The planning process ensures a shared vision for information technology that is consistent with the firm’s vision, mission and goals and the alignment of technology initiatives with firm priorities. The plan aims to address business needs through the use of technology and identify the required funding levels for technology. While technology continues to play an integral part in firm related activities, industry trends show initiatives that focus on the integration of people, processes, and technology will deliver the most value and benefits to the institution. To further articulate this point, value and benefits translate into more streamlined processes, as well as, timely access to better information to make better decisions. This allows the firm to deliver more value-added services to its customers and improve the firm’s efforts in the ongoing recruitment and retention of customers. This plan is a strategic planning process that is created to evolve and meet the challenges of delivering quality services to the GameStop community. A key component of this planning process is centered on the recognition and understanding of people, process and technology as well as customer needs captured through a variety of feedback mechanisms that are used to improve and deliver new and existing services. Information has emerged as an agent of integration and the enabler of new competitiveness for today’s enterprise in the global marketplace. An integration of planning with development and management through enterprise information resources, which capture and characterize the enterprise, will shorten the response cycle and allow for economic evaluation of information...