Term Paper

Error Avoidance in Post Modern/Complex Adaptive Systems

Review Exercise 2 on page 80.

Each bullet presents a possible health care management error which may have a significantly negative effect on the organization.

From your readings this week, describe why each of these may be considered errors. Finally, how might the ideas presented in your reading help you avoid each of these errors? Your written assignment must be 2-3 pages, excluding title and reference pages. Include a minimum of 3 scholarly references in APA format.

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Exam

Exercise 2: Error Avoidance in CAS

One advantage of the joint postmodern/complexity lens is that managers might avoid some errors that would otherwise be pitfalls. Some of these are identified in the following list. From the perspectives outlined in this chapter, why are these errors? How might the ideas presented in this chapter help you avoid these errors?

• Failing to account for employees’ ability to learn safe machine operation methods by experimenting on their own with ways to speed up production and thereby reduce the effort they are required to use.

• Putting all employees through the same orientation program regardless of differences in cultural interpretations of organizational hierarchies and thereby missing the potential for conflict among employees and between employees and management caused by different expectations of roles.

• Disciplining one employee, expecting a modest change in that employee’s behavior but getting a massive union response.

• Changing a work process without considering the role of communities of practice on work performance.

• Assuming that employees will not reallocate work assignments based on their perception of the best arrangement even after receiving work allocation assignments from management.

• Ignoring the speed with which the informal organization can transmit messages and, therefore, failing to manage rumors in a productive...