Evaluate the Training Program. This Step Will Determine How Effective and Profitable Your Training Program Has Been. the Reason for an

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Step 3: Deliver the training program. This step is responsible for the instruction and delivery of the training program. Once you have designated your trainers, the training technique must be decided. One-on-one training, on-the-job training, group training, seminars, and workshops are the most popular methods

Step 4: Evaluate the training program. This step will determine how effective and profitable your training program has been. The reason for an evaluation system is simple. The evaluations of training programs are without a doubt the most important step in the training process. It is this step that will indicate the effectiveness of both the training as well as the trainer. There are several obvious benefits for evaluating a training program. First, evaluations will provide feedback on the trainer's performance, allowing them to improve themselves for future programs. Second, evaluations will indicate its cost-effectiveness. Third, evaluations are an efficient way to determine the overall effectiveness of the training program for the employees as well as the organization

In measuring the outcome of training and development efforts, two important concerns must be addressed. First, the intended outcomes of the training must be specified in ways that allow for their measurement. Traditionally, trainee reactions, learning, behaviour, and performance outcomes have all been considered in rigorous evaluation attempts (Kirkpatrick, 1967). In addition, system functioning, or the interrelationship between these outcomes and other organizational variables, should be considered (Schmitt and Klimoski, 1991: ch. 11). Kraiger, Ford, and Salas (1993) have asserted that the potential affective, behavioural, and cognitive outcomes of training should also be specified and measured.

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The training evaluation process has the potential to provide useful information to multiple stakeholder groups. By designing an effective training...