Submitted by: Submitted by ddavis
Views: 281
Words: 506
Pages: 3
Category: Science and Technology
Date Submitted: 06/11/2012 02:00 PM
Deloris S. Davis
1048 N LaVergne Ave, Apt. 2 ¨ Chicago, IL 60651 ¨ (708) 856-1386 ¨ ddavis433@gmail.com
OBJECTIVE Seeking a fast-paced, forward thinking position.
SKILLS Type 95 wpm, Advanced Microsoft Office programs, 10-key, Lotus Organizer, AS 400, Microsoft Outlook Organizer, 13,000 (ksp), Proofreading, Handled cash, and Word Processing.
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PROFESSIONAL EXPERIENCE
EXPERIENCE International Processing Specialist
05/10 – present Allied Barton Security Services Division of HR Plus Chicago, IL
* Process background requests consistent with client guidelines
- Accurately input information obtained from a resume or application into the database system in a proficient and timely manner
- Contact client and/or applicant to obtain missing information in order to expedite the investigation(s) process
- Exercise good judgment and make decisions to promote smooth workflow within the team to ensure that client requests are met
- Work on various projects assigned by department manager
Operations Specialist
07/04 - 04/08 JP MORGAN CHASE Chicago, IL
¨ Responsible for the input of invoice data for our in-house customer, utilizing strong data entry skills (alpha & numeric) in order to meet stringent deadlines, type up to 175 applications an hour
¨ Overseen up to 40 employees in verification, monitored system, made sure employees met daily goals
¨ Assisted manager with high priority work, also made sure department ran smoothly
¨ Met team’s daily goals by correcting and double verifying applications
¨ Held training classes for new hires
Customer Service Specialist
07/03 - 04/08 FANNIE MAY/FANNIE FARMER CANDIES Chicago, IL
¨ Ensured customer service by placing orders, tracking orders, and responding to customer...