Bshs442

This course is designed to explore the potential use and benefits of alternative dispute resolution in human services as a part of the advocacy process. Students will explore the role of the advocate, learn about various dispute resolution models, and identify mediation skills. Attention to overcoming barriers to effective service delivery will be examined.

Policies

Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents:

University policies: You must be logged into the student website to view this document.

Instructor policies: This document is posted in the Course Materials forum.

University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality.

Course Materials

Barsky, A. E. (2007). Conflict resolution for the helping professions (2nd ed.). Belmont, CA: Thomson Brooks/Cole.

Leviton, S. C., & Greenstone, J. L. (1997). Elements of mediation. Belmont, CA: Brooks/Cole.

All electronic materials are available on the student website.

Week One: Advocacy in Modern Culture

Details

Due

Points

Objectives

Advocacy in Modern Culture

List specific populations of target groups in need of social services, mediation, and advocacy assistance.

Discuss emerging social issues that may affect the timely and resourceful delivery of advocacy services.

The Role of the Advocate

Describe the evolution of advocacy in the human services field.

Community Services

Explore services on a local and national level.

Discuss traditional service delivery.

Identify barriers to service delivery.

Readings

Read Ch. 1 & 6 of Conflict Resolution for the Helping Professions.

Read Ch. 1–5 of Elements of Mediation....