Balance Score Card

tricor Roots Consulting

Creating a

STRATEGY FOCUSED ORGANISATION

Risk Refresher and Balanced Scorecard Awareness Training

WORKBOOK

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Trieor ROOfS Consulting Sdn Slid All Rig hts Reserved

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Tricor Roots Consulting Sdn Bhd

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Roots Consulting

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Strategic Performance and Enterprise Risk Management

Dear Participant,

Welcome to Tricor Roots Consulting 's awareness training on Risk Refresher and Balanced Scorecard. It is our intention to make your experience both rewarding and enjoyable. Objective

The training is intended to provide you an understanding of the fundamental concepts of the Balanced Scorecard ('BSC') and Enterprise Risk Management ('ERM ') Methodology towards Strategic Performance Management. This Workbook has been specially prepared to ensure you get the most out of the Awareness Program. Background reading materials, participant notes, exercises and worksheets are provided in the respective sections.

Copyright Course Materials

Please note that the course materials provided in this Workbook are the copyright intellectual property of Tricor Roots Consulting Sdn Bhd. This Workbook must not be reproduced without the written consent of Tricor Roots Consulting Sdn Bhd , and is only for use in your organ isation. Any use for profit making purposes is strictly prohibited. We look forward to "Sharing a Passion for Excellence " with you. Have a productive and enjoyable experience!

Margaret Ch in Managing Director Tricor Roots Consulting Sdn Bhd

Leve! 16, The Gardens North Tower, Mid Val/ey City, Lingkaran Syed Putra, 59200 Kuala Lumpur, Malaysia Tel: (60) 3 2264 3888 Fax : (50) 3 2284 1696 Email : info@tricor-roots.com Website: www.tricor-roots.com

Member of The Bonk of East Asia Group

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