Case Study Tom

Describe Thomas Green -young, ambitious, aggressive, confident/arrogant

-Successful track record as an account executive

What is going on in his life at the time of the case? -Recently received a double-promotion and 50% increase in pay -- on the fast track

-Has recently experienced some negative feedback in his new job

How would you describe Green's work style? -Ambitious, very confident, possibly brash--has no insecurity about being the youngest, least experienced, least educated in this position

-Not really about details

-independent, seeks autonomy

-does not seem ready to adjust

Davis' work style? -Detail-oriented

-Team-player: went along with McDonald's recommendation

-Likes to be informed about subordinates work schedule

-Prefers communication to be formal and in writing

-Expects follow-through on his recommendations and suggestions

What does each person want? Davis - follow-through and short-term results

Green - freedom and long-term growth opportunities

How does each person want to be treated? Davis - expects loyalty, support in public, and to be kept in loop

Green - expects independence and not to be micro-managed

How should work get done? Davis expectations - frequent written updates

Green - sees no merit in such formal updates

How would you assess his actions so far? -Spends his time in a high-energy manner, but lacks focus

-Ignores McDonald's reservations and advice to seek out guidance from more seasoned managers

Actual job performance is questionable Some positive responses from clients, but..

-no tangible work products that were requested by Davis

-no new marketing strategies were documented

-lacked back-up materials for client meetings - davis provided negative feedback in this regard

-his negative comment in the budget meeting - never follows up with data to support

Thomas Green took the offensive -crafted a series of memos, emails, and reports that exposed the inaccuracies in Davis'...