Ids246

29) Which of the following statements is NOT an accurate description of the importance of knowledge to a firm?

A) Knowledge-based core competencies are key organizational assets.

B) Knowledge should be seen as similar to any other key asset, such as a financial asset or a production facility.

C) Knowledge enables firms to become more efficient in their use of scarce resources.

D) Knowledge is not subject to the law of diminishing returns as are physical assets.

Answer: B

Diff: 3 Page Ref: 414-415

AACSB: Analytic skills

CASE: Analysis

Objective: 11.1

30) What is meant by the statement "knowledge is sticky"?

A) Knowledge is hard to move.

B) Knowledge is universally applicable.

C) Knowledge works only in certain situations.

D) Knowledge is intangible.

Answer: A

Diff: 3 Page Ref: 414-415

AACSB: Analytic skills

CASE: Analysis

Objective: 11.1

31) Which of the following is NOT one of the main four dimensions of knowledge described in the chapter?

A) Knowledge is a firm asset.

B) Knowledge has different forms.

C) Knowledge has no locations.

D) Knowledge is situational.

Answer: C

Diff: 3 Page Ref: 414-415

AACSB: Reflective thinking skills

CASE: Content

Objective: 11.1

32) In order, which are the value-adding steps in the knowledge business value chain?

A) acquire, store, disseminate, apply, feedback

B) data and information acquisition, acquire, store, disseminate, apply

C) acquire, disseminate, apply, feedback, management and organizational activities

D) data and information acquisition, store, disseminate, feedback, apply

Answer: B

Diff: 2 Page Ref: 416

AACSB: Analytic skills

CASE: Analysis

Objective: 11.1

33) Informal social networks of professionals and employees within and outside the firm who have similar work-related activities and interests are called communities of

A) practice.

B) professionals.

C) interest.

D) knowledge.

Answer: A

Diff: 2 Page Ref: 417

AACSB: Reflective thinking skills...