Submitted by: Submitted by erika1010
Views: 181
Words: 345
Pages: 2
Category: Business and Industry
Date Submitted: 07/19/2013 04:09 PM
SAP billing system improved ease of use for the water utility
company’s employees. Billing and collection procedures
became considerably more effi cient, and regulatory
compliance and decision support were dramatically improved
through advanced analytics. This, in turn, reduced regulatory
risk for the water utility company. The initial project met
all stated objectives, and the system continues to operate
successfully today.
http://www.arlingtontx.gov/cityauditor/pdf/reports/Water_Utility_Billing_System_Follow-Up_Audit.pdf
The purpose of this study is to form a requirement model for Water Billing Information System (BILIS) for the Water Supply Branch (WSB) of Kedah Public Works Department (PWD). Due to recent arising issues and concerns faced by both consumers and WSB, it is inherent that such disputes are caused by inability to understand consumers’ and users’ needs are, resulting in inadequate system implementation. Further investigation suggests that the problem lies in requirements specification being a harsh reality of the needs. Realizing this fact, a requirement model could assist in minimizing these issues, thus providing an effective payment and verification mechanism. The formation of a requirement model for BILIS was approached using a requirement analysis and capturing methodology that consist of four main phases, namely domain understanding, requirements capturing, classification, and validation. Requirements capturing and classification was done using Unified Modeling Language (UML) notations that includes use cases, activity diagrams, and class diagrams to depict a conceptual model, sequence diagrams to represent object behavior and interaction, and additional supplementary specifications. A tool called the Visual Paradigm for UML (VP-UML) was used for validating the syntax of the requirement model while a throw-away prototype with test scripts were used for validating the requirement as a whole. The...