Submitted by: Submitted by bibbabubble
Views: 120
Words: 689
Pages: 3
Category: Business and Industry
Date Submitted: 07/21/2013 05:26 PM
GROUPS & TEAMS
Key Points
Define the characteristics of a group
Two or more individuals, interacting and interdependent, who come together to achieve particular objectives
Two or more people in social interaction
Group has stable structure
Members share common interdependent goals
Members perceive themselves as being a group
Define themselves and are defined by others as members
Identify with one another
Engage in frequent interaction
Participate in a system of interlocking goals
Share common norms
Feel their membership is rewarding
Have a collective perception of unity
Stick together in any confrontation with other groups
Why do people join groups?
Security
Status
Self Esteem
Affiliation
Power
Goal Achievement
What are the different types of groups?
Command Group
Task Group
Interest Group
Friendship Group
What are the stages of group development?
Forming – members get to know each other and seek to establish ground rules
Storming – members come to resist control by group leaders and show hostility
Norming – members work together developing closer relationships and feelings of camaraderie
Performing – group members work toward getting their jobs done
Adjourning – groups may disband either after meeting goals or because members leave
Group behavior model
How does an organization shape a group?
Organizational Strategy
Authority Structure
Formal Regulations
Organizational Resources
Personnel Selection
Performance Evaluation and Reward Systems
Organizational Culture
Physical Work Setting
Advantages and disadvantages of a group over an individual
Advantages of groups:
More info and knowledge
Diversity of views
More acceptance
More legitimacy
Accuracy
Creativity
Disadvantages:
Slow
Inefficient
Pressure to conform
Domination by few
Ambiguous responsibility
Risky shift
Groupthink
What are the responsibilities of a manager of a group?
Group formation
Providing goals and...