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4.2 Evaluation of the assigned tasks.a)

Hardware section.

I was able to learn:

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Installation of computers and its peripherals a lot faster with minimalsupervision.

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Carrying out regular maintenance procedures if ICT devices with ease and withminimal supervision

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Troubleshooting problematic hardware devices whatsoever the nature of problems by identifying the root course of the problem and carrying out relevantdiagnostics.

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Dealing directly with internal hardware components of the computer with easeand also with minimal supervision.

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Replacement of malfunctioned components/peripherals of the computers.

b)

Software section

I learnt how to:a) Install various kinds of software. I.e. Operating systems,Antivirus software, SAP and other common user end software.b) Troubleshoot various types of errors in different software.c) Configure different types of software for first use by the company staff.d) Software customizatione) Partition and Format storage volumes and how allocate volumes onportionsf) Upgrade existing software.g) Perform backup services to the staff on the server and subsequentretrieval of the documents with minimal supervision.

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h) Provide support services for the users without necessarily inquiring fromthe supervisor each and every detail.

c)

Networking section.

With minimal supervision, I learnt how to :

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Successfully configure internet on the company machines with ease

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Configure email for staff using outlook to the company exchange server i.e.kpcexchs.kpc.co.ke.

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Domain-I understood the structure of the domain, joining new machines to thedomain i.e. ksm.kpc.co.ke. And other operations within the Kisumu domain e.g.resetting passwords for users.

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.3 Implication on the future study.

Being a student in my first degree, this period ignited the urge to study more inNetworking and Software development since they make key impact in thesmooth running of the company...