Supervision Chapters 6,7,8

Supervision

Module # 2 – Questions and terms worksheet

Covering chapters six, seven and eight of our textbook: Supervision: Concepts and Skill – Building, by Samuel C. Certo; 9th edition

Chapter 6

Planning is: the management function of setting goals and determining how to meet them.

Objectives are: the desired accomplishments of the organization as a whole or of a part of it. Short term

Goals are: objectives with a broad focus. Long term

Strategic Planning is: the creation of long-term goals for the organization as a whole…. 3-5 years

Operational planning is: the development of objectives that specify how divisions, departments, and work groups will support organizational goals. 12 month goals.

Goals should be SMART.......an acronym for.......

Specific- what? Where? How?

Measurable- from and to.

Assignable- Who?

Realistic- Feasible?

Time based- time frame

Define what policies are: broad guidelines for how to act.

Define what procedures are: The steps that must be completed to achieve a specific purpose

Define what rules are: Specific statements of what to do or not do in a given situation

MBO versus PDCA......

MBO- a process in which managers and employees at all levels set objectives for what they are to accomplish. Their performance then is measured against those objectives. It involves 3 steps on page 147-148 missing the how part.

PDCA- (plan–do–check–act or plan–do–check–adjust) plan your work then work your plan. Check the work. Act part- rework the cycle.

 A budget is: A plan for spending money

What is a Gantt Chart? A Gantt Chart is a scheduling tool that lists the activities to be completed and uses horizontal bars to graph how long each activity will take, including its starting and ending dates.

What does PERT stand for.....and what does PERT do? It stands for Program Evaluation and Review Technique. It is a scheduling tool that identifies the relationships among tasks as well as the amount of time each task will take....