Itm 423

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Trident University International

ITM 423

Module 5 Case

ITM 423 – Syst. Acq., Syst. Development, and Project Mgmt

Assignment:

“How to maintain effective accountability in project management”

Asking this case question implies there are problems with accountability in managing

projects. Let us assume accountability issues across the board, i.e. budget, deadlines,

management faults (oversight, incompetence), communicating expectations, and the list goes on.

The problem to discuss is clear, a lack of accountability among project affiliates; client to project

manager, manager to team and team to manager.

The first solution to maintaining effective accountability lies in leadership. If all parties

involved believe in what their role is to the point of effective participation, accountability

automatically happens through constant communication. However, it is less than realistic to

assume leadership will circumvent the need for accountability.

The real solution is to first communicate clear roles, expectations and deadlines and

maintain open communication during the timeline and adjust accordingly as needed. The need

for accountability will usually arise when problem have not been communicated, whether up or

down the chain of management.

Effective accountability lies in trust among management and team members. When the

need for accountability arises, it must be constructive, productive and agreeable.

Required and

optional readings as well as internet research and possibly r

eal life experiences will be used as

evidence to support views and opinions as well as counter arguments to prove the position(s)

taken.

ITM 423 – Mod 5 Case –

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2

Crucial Concepts

Project managers and project teams are responsible for managing each project as required

by agreement with the client. The project manager is essentially solely responsible for ensuring

projected outcomes are delivered within cost, schedule, and scope. The...