Com2601 Portfolio Exam

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Assignment 3

By

Yasmeen Banoo

Student no.: 41405139

Course: COM2601

Unique no. : 584798

TABLE OF CONTENTS

PAGE

INTRODUCTION

1

2

COMMUNICATION IN THE ORGANISATION

3

1.1

3

1.2

2

Formal and informal networks

Directional flow of communication

4

THEORETICAL APPROACHES TO ORGANISATIONAL MANAGEMENT

6

2.1

6

2.2

Management approach identified

7

2.3

3

List and Define three management approaches

Communication approach

8

ORGANISATIONAL CULTURE

8

3.1

8

3.2

4

Culture and climate

Five elements of organizational culture

9

THEORY AND PRACTICE OF ASSESSING ORGANISATIONAL CULTURE

4.1

Aspect of organizational communication requires improvement

10

10

CONCLUSION

13

SOURCES CONSULTED

13

ADDENDUM A

ADDENDUM B

1

INTRODUCTION

Profile Group is a financial data and investor information company operating via two main

subsidiaries, namely, Profile Media and ProfileData. The company provides information about

online stock market data and unit trust data. The company comprises of approximately 40

employees and operates in the private sector. This study provides insights on how information

is shared currently in one example organization and what kind of things could be implemented

in order to improve the current situation. The data collection of this study includes experiences

from practical environment as well as data from existing researchers.

2

1. COMMUNICATION IN THE ORGANISATION

1.1 Formal and Informal networks

Profile Group is comprised of both formal and informal networks. Formal networks present within

the organisation have been set up with a specific goal in mind e.g. regular communications or

meetings between staff representing a particular service or department.

Profile staff engage in formal meetings by holding Weekly Monday Head of department meetings,

as well as bi-monthly staff meetings where all staff are present, and monthly...