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Understanding Emotional
Intelligence
People Skills
Team FME
© www.free‐management‐ebooks.com 2014
2
UNDERSTANDING EMOTIONAL INTELLIGENCE
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2 © www.free-management-ebooks.com 2014
UNDERSTANDING EMOTIONAL INTELLIGENCE
3
Preface
This eBook explains why managers across the globe have embraced
emotionally intelligent leadership, an idea that is now used routinely in
almost all businesses and professional training programs. Successful
management is all about getting work done through other people, some of
whom you have no direct authority over. This is directly correlated to your
success in self-awareness, self-management, and social awareness, all of
which are essential elements of emotional intelligence.
You will learn to:
•
Understand the emotional intelligence model and its core
competencies
•
Discover the benefits of emotional intelligence for yourself, your
team, and organization
•
Identify strategies and opportunities to apply emotional
intelligence in your role
•
Choose perceptions and behaviors that will lead to positive
outcomes
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