Est1 Task 1

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Views: 171

Words: 645

Pages: 3

Category: Business and Industry

Date Submitted: 04/27/2014 07:43 PM

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Based on the given information, Company Q is placing too large an emphasis on the economical aspect of the business and is neglecting their social responsibilities. This approach may lead to success for some businesses, but it is likely that these actions will eventually lead to a poor business reputation, fewer customers, and less success overall. In some cases, not adequately addressing their social responsibilities could lead some businesses to lose support from their primary stakeholders.

As mentioned, choosing to close stores in high crime areas can be a smart decision moneywise, but it also has the potential to send a message to residents that their area is unworthy of the business. In addition to this, Company Q continually ignored the requests of its customers for health-conscious and organic products. Despite repeated requests, they responded by only carrying limited products. Not initially addressing customers’ requests shows an overall lack of respect for their customers. In doing so, Company Q may in turn lose the respect from their customers, who are an invaluable asset to their business.

In regard to social responsibilities, Company Q is potentially “dropping to ball,” so to say, by not donating their day-old products to local food banks. Although they are rightfully concerned about theft and fraud of their products, the advantages of donating to local food banks outweigh the potential disadvantages. Also, by refusing to donate to local food banks, Company Q again shows a lack of respect for others, especially those who may be less fortunate. Earning this type of reputation can be extremely hurtful for businesses and will most likely discourage others from doing business with the company.

Although Company Q appears to have a negative attitude toward social responsibilities, it is possible to alter their actions for success. For example, they can choose to keep their businesses running in high-crime areas. Attending to these stores, especially...